Mark's Story

Client Stories

Ripley Layne

For a while, I refused to believe that I was losing my hair. It thinned steadily over 5 years until one day I looked in the mirror and finally admitted to myself that I was going bald. I was in shock for a while, no one in my family was bald. Except for one uncle, and later I found out, my great grandfather.

For a couple of months, I bounced between acceptance and denial. I really didn’t want to accept it. As I watched small clumps of hair circle the shower drain, I told myself “everyone’s hair does that”.

Some years prior, someone had asked me what my favourite part of my body was. I replied “my hair!” It was long, wavy, dark, and thick; a signature feature; it gave me a distinctive look. Now it was falling out.

For some, experiencing hair loss can be akin to a grieving process. Something you love that has been with you your entire life is leaving you, never to return. I grieved my loss for a few months, and then decided I needed to move on. I bought a razor on the way home from work and shaved it all off.

For about a year, I had a buzz cut, shaving my hair down every 2-3 days. I was OK with it. I began to move on and forget about my hair, but I was never quite as happy or confident as when I had my proud wavy locks.

Then, in a serendipitous conversation, someone recommended a hair loss specialist called Tracey and suggested I look into hair replacement systems. Intrigued, I called Tracey, and she invited me to her studio. She listened to my story over a cup of tea and then talked me through hair replacement. I couldn’t believe it, the hair systems looked so realistic!

She listened to my story over a cup of tea and then talked me through hair replacement. I couldn’t believe it, the hair systems looked so realistic!

I decided to order one and returned later to have it fitted. When I looked in the mirror afterwards, all I could do was smile. My thick, dark, wavy locks were back. And so was my confidence.

Tracey is an extraordinary person. She’s kind, caring, and dedicated to her craft. She never settles for anything less than perfect and always goes the extra mile to make you feel your very best. I would recommend Tracey and all that she does to anyone.

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I have always been passionate about improving people’s quality of life and boosting confidence.

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Tracey Garry

Founder, Ripley Layne

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